1.1 Acceptance
By visiting fastscraping.com, creating an API key, signing a Statement of Work (SOW) or otherwise using our services, you agree to these Terms, to the Refund & Cancellation Policy, the Privacy & Cookies Policy and the Acceptable Use & Data Compliance Policy, all of which are part of these Terms. If you accept on behalf of a company, you confirm you have authority to bind it. Where a signed Master Services Agreement or SOW conflicts with these Terms, the signed document controls.
1.2 Who we are and what we provide
Fast Scraping LLC ("Fast Scraping", "we", "us") provides managed web-data services: ready-made web data APIs (for example product-page data from e-commerce marketplaces), custom scraper development and operation, scheduled data pipelines, one-off datasets (data on demand) and white-label data supply. We collect publicly accessible information only, as described in the Acceptable Use & Data Compliance Policy. We may decline any request or target for any reason, including where a source's terms, applicable law or our own risk assessment do not allow collection.
1.3 No affiliation with source platforms
We are independent. We are not affiliated with, endorsed by or sponsored by any website, marketplace, app or platform from which data is collected (including Shopee, Lazada, Grab, Temu, Amazon, Walmart, LinkedIn, Indeed and others). Their names and logos are trademarks of their respective owners and are used only to identify the source of the data. Data we deliver is provided as collected from public pages; we do not warrant that any source approves of its collection.
1.4 Eligibility and accounts
Our services are for businesses and professionals, not consumers. You must be at least 18 and able to enter binding contracts. You are responsible for keeping API keys and dashboard credentials confidential, for all activity under them, and for telling us promptly at khalid@fastscraping.com if you suspect unauthorised use. We may rotate or suspend a key that we believe is compromised.
1.5 Engagement scope
API services are governed by the published documentation, your plan and these Terms. Custom scrapers, pipelines and datasets are scoped in a written SOW that sets targets, fields, volume, cadence, delivery method, price and any service levels. Changes to scope require a written amendment (email is sufficient). Without an agreed SLA we provide a commercially reasonable, best-effort service.
1.6 Fees, billing and payment
- APIs are billed per successful request at the rate for the platform and market shown in your plan or quote. A request is successful when it returns the data fields defined for that endpoint. Pending, failed, blocked or not-found requests are not billed. Usage is metered on our side; your dashboard and monthly usage export are the record of account.
- Pipelines and datasets are billed as set out in the SOW: pipelines monthly in advance, datasets on delivery or per milestone.
- Invoices are in USD unless agreed otherwise and are payable within 14 days of the invoice date. Prepaid credit is applied first.
- We accept card payments (processed by Stripe), PayPal, and bank or wire transfer to the account named on the invoice (including accounts held with Wise or other regulated payment institutions). You agree not to initiate a chargeback for amounts that are properly invoiced; please contact us first so we can resolve any dispute (see Refund & Cancellation Policy).
- Late amounts accrue interest at 1.5% per month, or the maximum permitted by law if lower. We may suspend service for accounts more than 30 days overdue after written notice.
- Fees exclude taxes. You are responsible for VAT, GST, sales tax, withholding tax and similar charges. If you are required to withhold tax, you will gross up the payment so that we receive the invoiced amount.
- We may revise prices with 30 days' written notice. If you do not accept a price change you may terminate without penalty before it takes effect.
1.7 Trials and free credits
Trial keys and promotional credits are provided at our discretion, have no cash value, may be limited in volume or time, and may be withdrawn if misused. Data obtained during a trial is subject to the same Acceptable Use rules as paid data.
1.8 Your responsibilities
You agree to use the services and delivered data only for lawful purposes and in line with the Acceptable Use & Data Compliance Policy. You are responsible for determining that your intended use of the data is lawful in your jurisdiction, for any notices or lawful bases required where the data includes personal data, and for honouring requests from data subjects that reach you.
1.9 Ownership and licence of delivered data
On payment, you receive a worldwide, perpetual, paid-up, transferable licence to use, store, process, analyse and incorporate the delivered data into your own products and services. Where source data is subject to third-party rights (for example copyright in product images or descriptions, or rights of individuals in personal data), that licence does not extend beyond what the law allows, and you are responsible for compliance in your use.
1.10 Our intellectual property
We retain all rights in our scrapers, parsers, collection systems, device fleets, infrastructure, dashboards, API designs, documentation, methodologies and improvements to them. You receive only the right to use the services during the engagement. You will not reverse-engineer, copy, resell access to or benchmark our services for publication without written consent. Feedback you give us may be used freely.
1.11 Confidentiality
Each party will keep the other's confidential information (including project briefs, target lists, pricing, usage volumes and business strategy) confidential, use it only to perform the agreement, and protect it with at least reasonable care. This obligation lasts for five years after the engagement ends and does not cover information that is public, already known, independently developed or required to be disclosed by law. We never disclose which sources a client collects or at what volume.
1.12 Service availability and changes
Source websites change, add protection or go offline. We do not guarantee that any source will remain collectable, that its structure will stay the same, or that the service will be uninterrupted. We may modify, deprecate or discontinue an endpoint with at least 30 days' notice where practicable, and immediately where required by law or a source's legitimate demand. Material changes that reduce the service you pay for entitle you to a pro-rata refund of unused prepaid fees for that service.
1.13 Warranties and disclaimer
We warrant that services will be performed with reasonable skill and care by qualified personnel and in line with the documentation or SOW. Otherwise the services and data are provided "as is". We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, completeness and non-infringement. Data reflects a source at the moment of collection and may be incomplete or out of date.
1.14 Limitation of liability
Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunity. Each party's total cumulative liability under these Terms is limited to the amounts you paid us in the twelve months before the event giving rise to the claim. These limits do not apply to breaches of confidentiality, indemnification obligations, gross negligence, wilful misconduct, or liability that cannot be limited by law.
1.15 Indemnification
You will defend and indemnify us against third-party claims arising from your use of the delivered data in breach of these Terms or applicable law, or from your products built on the data. We will defend and indemnify you against claims that our services, as provided and used in accordance with these Terms, infringe a valid patent, copyright or trademark; this does not cover claims arising from the content of the data itself or from source platforms' terms.
1.16 Term, suspension and termination
These Terms apply from acceptance until terminated. Either party may terminate for convenience with 30 days' written notice; there are no early-termination fees. Either party may terminate immediately for a material breach not cured within 30 days of notice. We may suspend access immediately if we reasonably believe the service is being used in breach of the Acceptable Use policy, to protect a source, or on a lawful request. On termination, unpaid fees fall due, paid-for data already collected is delivered, prepaid unused credit is handled under the Refund & Cancellation Policy, and each party returns or deletes the other's confidential information within 30 days.
1.17 Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws rules. Disputes will be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association, with one arbitrator, in English, seated in Wyoming, and either party may instead bring a claim in the state or federal courts located in Wyoming. Either party may seek injunctive relief in any competent court to protect intellectual property or confidential information.
1.18 General
These Terms, the policies they reference and any SOW are the entire agreement. If a provision is unenforceable the rest remains in force. Neither party may assign the agreement without consent, except to a successor of its business. Notices go to khalid@fastscraping.com and to the email on your account. Neither party is liable for delay caused by events beyond its reasonable control.
1.19 Changes to these Terms
We give active clients at least 30 days' notice of material changes by email; you may terminate without penalty within that period. Minor clarifications update the "Last updated" date on this page.